Management System Policies

1. Mission, Vision and Values

Mission

Our raison d’être is to provide the broadest and most flexible range of services in the transport and, information and communication technology sectors, as well as the commercialisation of industrial products and raw materials.

Vision

We focus our efforts on sustainable growth, based on the provision of quality services and continuous improvement, as well as to becoming internationally renowned as a leading organisation.

Values

Through over one hundred years’ experience we have demonstrated a definite future orientation driven by our two passions: our passion for growth and our passion for people.

  • We are passionate about growth because profitable growth is the only way to secure our future
  • We are passionate about people because service quality to clients and the drive, integration and effort of all employees at Erhardt Transitarios are key factors for future success.

2. Corporate Social Responsibility Policy

At Erhardt Transitarios we are committed to sustainable growth from financial, social and environmental points of view. Our aim is to supply high quality services, seeking economic growth and the generation of value for our clients, shareholders, employees, collaborating businesses, public administrations and society in general, in a responsible and efficient manner, encouraging the development of the social environment where we operate and using the natural resources necessary for our activity in a rational way.

In line with this corporate responsibility policy we have undertaken the following commitments:

  • We implement responsible recruitment practices aimed at boosting the employment rate while fighting social exclusion.
  • We encourage behaviour to promote health and safety at work for our employees and improved control of our subcontractors in the field of health and safety.
  • We promote awareness raising regarding a reduction of the environmental impact generated among our employees.
  • We are committed to the UN Global Compact principles.

3. Occupational Health and Safety Policy

OUR COMMITMENT: YOUR SAFETY

The management of Erhardt Transitarios understand that Health and Safety management is a priority and strategic element in driving business results. This is a key factor which governs business leadership and is based on the following principles:

Commitment

Watching over the protection of the health and safety of those working at Erhardt Transitarios. As this is an unwavering commitment, Erhardt Transitarios has integrated it into the organisation’s activity and takes the measures necessary to ensure its compliance.

Fostering a preventive culture as the basis of our business culture. Considering Health and Safety as an individual responsibility which determines the evolution of our business.

To achieve these commitments, Erhardt Transitarios has adopted and promotes a series of principles that govern all of its activities.

Principles

Our people are the most valuable resource in our organisation and therefore nothing is more important than Health and Safety.

Conducting any activity that comes before Health and Safety of people is not compatible. Any task must be planned and performed with Safety always in mind.

Each person working at Erhardt Transitarios is responsible for Safety, and in particular the Management and those managing teams. Safety should be managed accordingly.

Since accidents are basically management failures, every accident can be prevented.

Compliance with the current law in force, as well as other requirements voluntarily set forth by the company is mandatory.

Attitude

At Erhardt Transitarios everyone should know and undertake their roles and duties regarding Health and Safety.

This policy is known by every person at Erhardt Transitarios and since it is a public policy, it is also available upon request.

Health and Safety management is based on a continuous improvement process.

4. Quality Policy

During our history spanning over a century, Erhardt Transitarios was able to meet different market challenges, offering and developing the most efficient solutions to fulfil our clients’ demands.

Our understanding of helping our clients in their businesses is based on identifying how things should be done. For Erhardt Transitarios this means team-work and a challenge; for our clients this are tailor-made solutions.

Only together, with the commitment and effort of each one of us we can see this joint project through. To grow we must create and to create we must believe. And this can only be achieved with one formula: work, work and work even harder. This is our commitment.

5. Environmental Policy

Erhardt Transitarios objective is to adapt to the needs of its customers and be competitive in the market of which it is part, integrating criteria of sustainable development, efficient management of resources, environmental protection and respect for the demands of society.

For this reason, it publishes the principles of its environmental policy.

  1. Erhardt Transitarios complies with the legal and other environmental requirements that apply to its activity and the services it provides, as well as other obligations that may be established, especially in preventing pollution and reducing the impact on natural resources and people as far as possible.
  2. Erhardt Transitarios is wholeheartedly committed to preserving the environment by reducing the consumption of resources, controlling the dumping of hazardous chemical substances and minimising the use of components that are harmful to the environment and living beings.
  3. Erhardt Transitarios understands environmental protection as an essential part of its activity and ensures that it is carried out by means of specific goals and guidelines. Environmental protection requires everyone in the organisation to behave responsibly in accordance with the demands of today's reality.
  4. Erhardt Transitarios understands that the reduction in environmental impact generated by the consumption of water and energy and inadequate waste management, among other things, is at the heart of its environmental protection policy.
  5. As an active member of the community in which it provides its services and co-exists, Erhardt Transitarios is committed to complying with the Codes of Good Environmental Practices in the area in which it operates.

6. Security Policy

At Erhardt Transitarios we see security as an integral process which should take into account a risk assessment guaranteeing every threat is managed using the appropriate resources and to enable us to implement mitigation systems designed to reduce those risks.

To do so, we document, implement, maintain and continuously improve our security procedures which define the security measures to be implemented in each case.

Physical Security Policy

An efficient physical security control should implement protection measures aimed at preventing unauthorised access to our facilities.

As a result, Erhardt Transitarios has decided to implement an access control system in our premises which controls access for our employees, suppliers, visitors and vehicles, among other security measures.

Information Security Policy

In knowledge-based societies, information is a strategic asset for organisations.

At Erhardt Transitarios, we acknowledge the importance of identifying and protecting our information assets, preventing the destruction, dissemination, modification and unauthorised use of any information related to clients, suppliers, employees, strategy, management or any other matter.

As a result, we are committed to protect Erhardt Transitarios's information resources and technology used to process information against any internal and external, deliberate or accidental threat, in order to guarantee confidentiality, integrity, availability, legal compliance and reliability of such information.

Personal Data Protection Policy

We undertake to duly process any personal data we may have access to.

Any person who has access to personal data is bound to comply with the security documentation provisions (which detail technical and organisational measures compliant with the applicable security regulation).

We offer citizens the possibility of exercising any rights they may be legally entitled to in relation to personal data processing which may be included in the data we process as data managers, upon request.

Supply Chain Security Policy

Our priority at Erhardt Transitarios is to create better solutions for each client aiming to achieve safe and efficient supply chains.

To do so, we are committed to the full integration of security management as part of the business activity we carry out in the supply chain.

As a transport and logistics platform operator, Erhardt Transitarios undertakes to provide an integral service in an efficient, reliable and safe way, at all points of the supply chain, supporting the fight against criminal activities faced by the supply chain (theft, smuggling, fraud, etc.), hiring personnel who are committed to the implementation of secure practices, and implementing security parameters providing the required reliability to prevent risk in any type of irregular or suspicious activity.

7. Policy for Business Continuity and Availability of Information Systems

The purpose of this policy is to ensure, based on the best available practices on Business Continuity and Availability of Information Systems:

  • That a Continuity/Availability Plan has been drawn up to protect ERHARDT TRANSITARIOS S.L., its associates, clients, employees and resources from any internal and external, deliberate or accidental, threat.
  • That all activities related to the Continuity/Availability Plan are carried out in an orderly co-ordinated and standardised manner.
  • That the Continuity/Availability Plan corresponds to the dimension, complexity and nature of the organization, meeting the changing needs of the business at all times.
  • That it addresses the definition of a management environment necessary to maintain the Continuity/Availability Plan efficacy.
  • That the Continuity/Availability Plan is reviewed once a year to ensure its requirements comply with agreements made under any circumstances, including normal to severe loss of service.
  • That the Continuity/Availability Plan is tested whenever there is a major change in the business environment.
  • That the Continuity/Availability Plan is supported by backup copies, as set forth in the organisation internal procedures.

Privacy Policy

POLICY ON THE PROTECTION OF A CANDIDATE’S PERSONAL DATA

Dear Candidate In observance of the legal duty of notification laid down in article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation – hereinafter GDPR), and the provisions of Spain’s Organic Law 3/2018 on the Protection of Personal Data and the Assurance of Digital Rights, you are hereby provided with the following information regarding the processing of your personal data:

1. IDENTIFICATION

Holder: ERHARDT TRANSITARIOS S.L.

Registered address: C/ Ercilla, 19 5ª (48009 BILBAO)

Tax/VAT number: B38406906

With a view to guaranteeing the due and proper management of your data processing, ERHARDT TRANSITARIOS S.L. has appointed a Data Protection Officer (hereinafter DPO), who may be contacted at the following address: dpd@ertransit.com

2. INFORMATION AND CONSENT

By accepting this Policy, and as the interested party, you are hereby informed and grant your unfettered, informed, specific and full consent regarding the processing of the personal data submitted in your job application.

3. MANDATORY SUBMISSION OF DATA

The personal data provided on the job application are not mandatory, unless specified otherwise by the required field on the form or by email, or which may subsequently be required for the fulfilment of the purpose in hand.

4. WHAT DO WE USE PERSONAL DATA FOR?

The personal data provided on the job application are processed for the management of your participation in staff recruitment processes.

5. WHAT PERSONAL DATA DO WE PROCESS?

The information containing personal data provided and gathered on the job application form that we process is essential for participating in recruitment processes, consisting of the following: personal details (name, family name, and ID or passport number), contact details (phone number, address, and email), academic record and professional background, and as appropriate, your picture (passport-size photograph that appears on your CV), as well as any other data you may provide in the open fields of “comments” or in your CV.

As the interested party, you are required to provide accurate data and keep them updated. In the event of any modification of your personal data, you are kindly requested to inform us in writing for the sole purpose of updating your job application or CV.

Whenever you provide data on third parties, you declare that you have their permission and undertake to disclose to them the information contained in this Privacy Policy, releasing the owner of the Website from any liability in this matter. Nonetheless, the owner of the Website may conduct the necessary checks on a regular basis to verify the data, adopting those measures of due diligence as appropriate, pursuant to the regulations on data protection.

6. WHAT IS THE JUSTIFICATION FOR THE PROCESSING OF PERSONAL DATA?

The processing of your personal data is warranted by your express consent (article 6.1.a) of the GDPR) and the establishment of a pre-contractual relationship (article 6.1.b) of the GDPR).

7. WHAT OTHER PARTIES ARE THE PERSONAL DATA DISCLOSED TO?

For the purposes specified hereinabove, the personal data gathered may be disclosed to other companies in the business group and to third parties as provided for by law.

8. STORAGE OF PERSONAL DATA

The information provided shall be processed during the recruitment process and/or during the maximum time that the data may be considered pertinent for considering your suitability for future vacancies (2 years).

Once this period of time has elapsed, your data will be deleted, unless it is deemed necessary to lock them in order to respond to potential legal contingencies arising from their processing, with no use being made of them other than to keep them available to public authorities and the Legal Administration.

Should you therefore wish to continue participating in our recruitment processes, you are kindly requested to resubmit your CV.

9. EXERCISING YOUR RIGHTS

You may write to the postal address indicated in the heading of this Policy, or by sending an email to dpd@ertransit.com attaching a photocopy of your ID document or passport, at any time and without charge, for the following purposes: withdraw any consent granted, receive confirmation on whether we are processing personal data of interest to you, access your personal data, correct inaccurate or incomplete data, request the deletion of your personal data when, for whatsoever reason, the data are no longer required for the purposes for which they were gathered, restrict the processing of the data in the event of the fulfilment of any of the conditions provided for in legislation on data protection, request the portability of the data you have submitted, and lodge an appeal regarding the protection of your personal data with the competent regulatory body.

10. SECURITY MEASURES

Your data will at all times be treated with absolute confidentiality and upholding the preceptive duty of secrecy thereof, pursuant to the provisions of current legislation of application, adopting accordingly those measures of a technical and organisational nature that guarantee the safeguarding of your data and avoid their alteration, loss, unauthorised processing or access, with due consideration for the state of technology, the nature of the data stored, and the risks to which they are exposed.